Software Developer Lionbridge Technologies, Inc. is a leading provider of Globalization and Machine Intelligence solutions. Lionbridge combines global resources with proven program management methodologies to serve as an outsource partner throughout a client''s product and content lifecycle -- from development to globalization, testing and maintenance. Based in Waltham, Mass., Lionbridge now maintains 44 solution centres in 26 countries. To learn more, visit Role Description Within its Machine Intelligence Business Unit, Lionbridge Technologies has an opportunity for a Software Developer to join its IT team. You will be responsible for the design, development & testing of software applications to store, locate, and retrieve data, and information. You will work closely with business users to understand their needs and designing software solutions. The ideal candidate is a hard-working individual who has a creative but analytical mindset. This is an exciting opportunity to work on projects for some of the world’s leading technology companies and represents an opportunity for any developer looking to move from a single or narrow focused role into one with significant scope to develop and learn new skills in a global technology environment. The role will work within the developing IT practice of Lionbridge Technologies and is based on site in Ballina, Co. Mayo. Responsibilities will include but will not be limited to the following: Develop robust technical solutions ensuring the best possible performance, quality and responsiveness of applications Debug code for existing programs based on immediate needs and integrate existing and new applications Participate in design meetings and consult with business users to refine, develop and test software applications Analyse user requirements and convert requirements into functional applications Provide support to internal business users finding resolutions to problems or issues highlighted Complete comprehensive support documentation for all applications developed Create reports that provide business users with required information Facilitate route cause analysis of system issues Education & Experience Primary degree in Programming, Computer Science/Engineering, Information Management, or a related technical discipline Have at least 3 years + software development experience Extensive Experience of using with C#, VBA Experienced in writing clean, readable, and easily maintainable code Experience working within Linux and Windows Environments Key Skills And Requirements Extensive experience with VBA, .NET, MySQL and MSSQL databases Advanced knowledge of Windows operating systems and Microsoft software Experience in design, development and implementation of database solutions. Advanced experience in Excel, MS Access and/or VBA. Excellent analytical and problem-solving skills, where the candidate has demonstrated aptitude for developing solutions and identifying solutions to issues Work well under pressure, to meet deadlines and work on multiple projects simultaneously. Good communication skills and ability to work independently or within groups Strong organizational skills and attention to detail are essential', 1) GO INSERT [dbo].[JobLongDes] ([JobID], [JobLongDes], [ID]) VALUES (N'100', N'Company Overview At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud architecture Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next- generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner. The Role Proofpoint is seeks a motivated professional who possesses an excellent customer service attitude, a degree of creativeness in troubleshooting and problem solving, and who is ready to grow their career by being part of the Proofpoint Helpdesk team. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC/Mac, hardware and equipment to ensure optimal workstation performance. The successful candidate will learn how to troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required, working as part of a team. The successful candidate must demonstrate a full understanding of industry practices and Proofpoint policies to ensure flawless support to our business partners. The successful candidate will have 2+ years of experience independently supporting large-size corporate locations in a fast paced, production environment. Your day-to-day Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities Build new systems (PC/Mac), and new hires deployment New hires deployment and Terminated employees system collection Supporting Mobile Devices: configuration support, synchronization support Troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required. Identify solutions for network security; provide Spyware, Adware and, virus protection. Ensure adequate customer follow up communications and timely issue status updates to customer and IT management. Network with cross-functional teams to leverage best practices Assist customers with identifying and specifying hardware and software needs to address business requirements, aligning with IT standards where possible. Familiar with network implementation and maintenance, in coordination with Corporate IT (e.g. routers, switches, wireless). Create and update documentation (Intranet FAQs, User guides, Standard Operating Procedures, Knowledgebase) for IT supported services and applications. Keep track of IT inventory, asset tagging equipment and organize the IT storage What You Bring To The Team Minimum 2+ years IT experience Must have demonstrated the ability to successfully work as part of a team. Must have 2+ year in supporting Mac Must have experience in working in similar Apple Genius environment Familiarity of operating systems (i.e., Microsoft, Linux, etc.) Familiarity of PC hardware architecture Familiarity of desktop applications, (i.e., MS Office, Virus Scan, VPN, imaging software, etc.) Familiarity of desktop architecture build methodologies Familiarity of other IT disciplines, (i.e., Telecom, Datacom, Messaging, Server operations, Video conference, etc.) Proven Customer Service skills Excellent written and oral communication in English The ability to lift 50lbs ITIL foundation certification is a plus Education Minimum 2-year degree in Computer Science or related field OR degree from Technical Trade School Preferred candidates will have basic industry certifications, COMP TIA or A+ Preferred candidates will have Microsoft certifications (MCSA, MCSE) Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!